A Long And Winding Road
Brilliant Property Management got it’s start in 2002 when the building in which our president was living was going through a period of financial difficulty. The building was close to bankruptcy and had many urgently needed repairs, unpaid bills, and outstanding lawsuits. Units were selling for well under half the price of those in neighbouring buildings of the same age and style. It was clear that better condo corporation management was needed.
With the help of other owners, including future BPM founders, he was able to remove the old board of directors, avoid large special assessments that would have forced owners to sell, and has spent many years bringing the building back to a position of financial health.
As word spread, owners and board members in other condominiums began asking for help, and Brilliant Property Management was born. Over the years we have helped other condominiums navigate similar obstacles, have obtained our ACMO2000 accreditation, and have
helped to build stronger
communities together.
Your Toronto Condo Corporation Management Company
Brilliant Property Management was founded by four people with diverse but complimentary skill sets. Our backgrounds are in property management, condo corporation management, entrepreneurship, business management, and even some adventure tourism. This gives us a different perspective on problems, and a better approach to solutions.
Stephen
President
Stephen got his start managing condominiums when the building in which he lived went through a period of severe mismanagement due to a bad property management company. Stephen took over the board and spent years navigating one of the most complex recoveries in Toronto. His experience and expertise is matched by few in the industry. Stephen has his MBA, and a background in business and IT.
Perry
Director
Perry brings with him over 30 years experience managing a manufacturing business with over 50 full time staff. His knowledge of building systems and his positive attitude toward problem solving have earned him a strong reputation with owners and board members alike. In addition to managing properties, Perry now uses his skills to train other employees. He is also a huge Leafs fan.
Eric
Director
Eric is the current President of ACMO, where he focuses on designing advanced continuing education courses for property managers. He started his career as co-founder of a wilderness camping company that operated in Ontario and the Yukon. Taking groups of people on vacation to places without beds or bathrooms has given Eric a unique approach to problem solving, and eventually led him to calm down and run a property management firm.
Jeff
Director
Jeff has a long and extensive business background as president of a manufacturing firm that operated in the US and overseas. His entrepreneurial approach to business and focus on innovation have been essential in differentiating BPM from our competition. Jeff is also in charge of quality control, and has implemented several procedures to improve how the business is managed.
What we do
Financial Management
- Collection of maintenance fees and arrears.
- Payment to staff and vendors.
- Creation of financial reports, customized based on your board’s needs.
- Management of Pre-Authorized Payments.
- Annual Budget and Audit Preparation.
- Development of cost saving strategies to keep Operating budgets as low as possible.
Communication
- Use different media to keep residents of all ages (and technological abilities) involved and up to date.
- Respond to inquiries politely and in a timely manner.
- Reduce bureaucracy whenever possible. We want owners to feel comfortable and engaged.
- Keep dog treats in the office. Dogs are residents too.
- Maintain a 24/7 emergency line.
Asset Management
- Maintain all physical assets of the corporation in good working condition.
- Track all repairs, as well as warranties, on our proprietary database.
- Develop plans that keep components running as long as possible.
- Perform repairs that increase energy efficiency to reduce operating costs.
Legal and Regulatory
- Ensure the condominium is fully compliant with the new Condominium Act.
- Creation of PICs, NOICs, ICUs, and other bureaucratic sounding acronyms.
- Maintain good standing with the Condominium Authority of Ontario (CAO), The Condominium Management Regulatory Authority of Ontario (CMRAO), and the Association of Condominium Managers of Ontario (ACMO).
What we do (illustrated)
Where we operate
Our Philosophy
1 Honesty: We believe that a community deserves a property manager who will act honestly and in good faith, and provide advice that is in the best interest of the owners. Trust is a crucial part of the way we do business, and we strive to maintain a strong relationship through honesty and good faith.
2 Hard Work: Sometimes the best solutions to a condominium's problems are difficult to implement. By-law and declaration changes, innovative fixes to avoid or postpone expensive projects, or any other not-so-simple solution are all on the table. Our goal is the give you the best solution, and not just the most convenient.
3 Innovation: While technology cannot solve all of our problems, it can make us more productive and better at our jobs. With information at our fingertips, and the tools to see problems in a different lens, we have been able to respond faster and more accurately to any problem that comes up.